Warranty/Repairs/Returns

 

Warranty Information:

  • 3 Year Limited Warranty on moving functional pieces. Covers defects in the movement, hands, dial (REPAIRED/REPLACED). Does not cover battery or normal wear. The Precision Time Watch Service Center is the official warranty repair center for Sottomarino watches.

Returns Policy and Procedures:

  • Didn’t get what you expected or you changed your mind? We can take care of you.  Within 30 days of purchase please do the following:

    1. E-mail our customer service team at: info@precisiontimeco.com to request a Return Merchandise Authorization Number (RMA #). Use the word 'RETURN' in the subject line and include our original order number. 
    2. Box-up the watch and package securely.  Write your RMA # on your original invoice and include with package.
    3. Write down your original order number on the box.
    4. Then, just ship the watch back to us at: Sottomarino, 9298 South 500 West, Sandy, UT 84070
    5. That's it. When the watch arrives, we will process it and initiate your refund.

Repairs:

  • To submit your watch for repair, follow the link below. 

FIXMYWATCH.COM REPAIR SERVICES