3 Year Limited Warranty on moving functional pieces. Covers defects in the movement, hands, dial (REPAIRED/REPLACED). Does not cover battery or normal wear. The Precision Time Watch Service Center is the official warranty repair center for Sottomarino watches.
Returns Policy and Procedures:
Didn’t get what you expected or you changed your mind? We can take care of you. Within 30 days of purchase please do the following:
E-mail our customer service team at: firstname.lastname@example.org to request a Return Merchandise Authorization Number (RMA #). Use the word 'RETURN' in the subject line and include our original order number.
Box-up the watch and package securely. Write your RMA # on your original invoice and include with package.
Write down your original order number on the box.
Then, just ship the watch back to us at: Sottomarino, 9298 South 500 West, Sandy, UT 84070
That's it. When the watch arrives, we will process it and initiate your refund.
To submit your watch for repair, follow the link below.